Gateway Community Services - About Us

Gateway Community Services is a local non-profit organization that has been serving runaway, homeless, and struggling youth and their families since 1970 in Ingham, Eaton, and Clinton counties. Our mission is to provide essential services to youth and families that both strengthen and empower them to become stable, self-sustaining members of our community. We do this through effective teamwork, leadership, accountability, mutual respect, and compassion.


How Do We Serve Youth?

Gateway operates 7 main programs:

1. VIPP (Violence Intervention & Prevention Project): Through artistic expression and small group discussion, this program helps youth ages 10 to 21 explore thoughts, feelings, and behaviors that lead to violent episodes to learn coping skills and techniques for channeling their anger and frustration in positive, healthy ways. Youth also learn to confront violence in their community and promote peaceful conflict resolution.

2. Higher Ground: This program for youth ages 12 through 17 has 2 components.

  • Prevention: Youth and families experiencing extreme hardship and/or family conflict which may lead to a separation of the youth from the family may receive up to 90 days of crisis intervention, case management, and counseling services to assist in the resolution of family conflict, to stabilize the family home through improved communication and relationships, and to connect with longer term community resources and support.
  • Reunification: Youth who have separated from their family, are couch hopping from home to home, are staying on the street, are afraid or uncomfortable in their home environments, or are without appropriate structure and supervision may utilize emergency shelter services for up to 21 days while counselors and case managers assess the youth’s home environment, work to resolve family conflict and reunify the youth with their family, or determine a more appropriate, alternative living environment for the youth. Youth and families may receive up to 90 days of crisis intervention, case management, and counseling services.

  • 3. Crossroads: This Transitional Living program is for youth ages 16 through 21 who do not have a safe home in which to reside. Youth can live in a structured, supervised co-ed group home for up to 18 months where they will actively work with a team of case managers, counselors, and independent living skills instructors to establish and achieve goals that will provide a positive transition to successful, independent adulthood. Upon completion of this program, these young people should be both prepared and able to live on their own. Crossroads also works with parenting teens with infants and toddlers aged 0-3 years old.

    4. Youth Workforce Development Program: This program is for low income youth ages 16 through 21 who need some additional assistance in completing their educational goals, improving their marketability in the employment sector, and in ultimately securing a job. Education and Employment specialists will provide both group and one on one workshops and planning sessions to help youth explore career opportunities, develop career goals, and support youth in their efforts to achieve education and employment success.

    5. Street Outreach: This program is designed to go out onto the streets and locate and serve youth in their spaces, instead of waiting for them to come to us. The Street Team hits the streets of the tri-county area each weeknight between 4pm and 8pm, and also attends various community events. The Street Team goes out supplied with Gateway promotional materials as well as tangible goods like food, clothing, blankets, etc. Homeless youth who are located are able to be transported to our shelter if they wish, where they can receive services from Gateway's other programs.

    6. LGBTQ Support Group:A support group for Lesbian, Gay, Bisexual, Transgender, and Questioning teens, this program is an attempt to fill the gap in LGBTQ youth services in the tri-county area. Using a combination of group discussion, guest speakers, field trips, and other activities, the group is meant to help teens struggling with issues of sexual identity, coming out, and other issues facing LGBTQ teens.

    7. 24 Hour Crisis Hotline: In addition to our other 6 programs, Gateway operates a 24 hour crisis line for teens. The hotline is operated by our staff at the Kevin J. Moody Youth Home and is often the first step to receiving services from Gateway. Even if we are unable to help a caller, we will always try to find help from other resources and organizations in our community.


    Gateway in the words of the people we help...


    "The staff there was wonderful, they're really nice and friendly, willing to help you with whatever you might be needing help with. Living at crossroads is by far the best experience of my life. I learned a lot of things living there such as: cars, car insurance, credit cards and how they work, and most importantly housing. I couldn't be at a better place... I have absolutely no regret for where I've come from and to where I am going; I feel strong and determined to achieve my goals in life."

    - A graduate of the Transitional Living Program at Crossroads


    There are many more stories of the positive impacts that we have made in thousands of people's lives throughout our 39 years of operation. Our doors are always open to those in need.