Programs
HomeMission & PhilosophyPrograms
Crisis Lines

Crossroads

ReachOut Program

Youth Workforce Development Program

Higher Ground

Violence Prevention Program

Who We AreWhat Others SayHow You Can HelpHuman ResourcesContact UsSite Map
Crisis Lines

Program Description

Gateway offers a toll-free, statewide, anonymous, and confidential telephone crisis counseling and intervention, 24-hours a day, seven days a week, 365 days a year. Callers also receive information and referrals based on their specific request for additional resources. All services are free.

  • RAPline 1-800-292-4517
  • Parent Help Line 1-800-942-4357

    RAPline (Runaway Assistance Program) is designed for adolescents who may be experiencing a crisis, including potential runaways, current runaways, and youth experiencing tension in the home. Additionally, parents, friends, or anyone concerned about an at-risk youth may use these services.

    RAPline Employee Assisting a Caller

    PARENT HELPLINE is for parents who are experiencing difficulties or struggles with parenting. In addition, any person may call with concerns about a child who is at risk for abuse and/or neglect. If a child is determined to be in immediate danger and the Helpline counselor has the necessary identifying information, a report will be made to Child Protective Services.

    PARENT HELPLINE Employee Assisting A Caller

    Uniqueness

    • RAPline - 64 of Michigan's 83 counties do not have any shelter specifically designed to handle runaway youth. When a youth calls this line, we can connect him or her to the nearest youth shelter. This makes RAPline the only centralized means in Michigan for runaway adolescents to be placed in contact with the nearest shelter specifically designed to help them.
    • RAPline - At a client's request we will contact a parent(s) and pass along messages letting them know that the adolescent is safe.

  •    

    © Gateway Community Services
    2875 Northwind Drive - Suite 111
    East Lansing, MI 48823
    Phone: 517-351-4000 Fax: 517-351-4094 E-mail: info@gatewayservices.org